CONTACT

Write us an email at contact@shopbaleint.com, or contact us via Whatsapp +90 543 911 7388!

Address: Barbaros Mah. Begonya Sk. Nidakule Ataşehir Batı No: 1 İç Kapı No: 2 Ataşehir / İstanbul

 
Frequently asked questions
Do you ship internationally?

We ship to a number of countries.

  1. Austria
  2. Belgium
  3. France
  4. Italy
  5. Switzerland
  6. Czech Republic
  7. Germany
  8. Denmark
  9. Spain
  10. Finland
  11. Ireland
  12. Netherlands
  13. Norway
  14. Poland
  15. Portugal
  16. Sweden
  17. USA
  18. UAE
  19. Azerbaijan
  20. Albania
  21. United Kingdom
  22. Canada
  23. Japan
  24. Singapore

Will I have to pay customs taxes or import duties?

Mostly no, we have not yet had an occasion where a customer had to pay any additional customs fee. Depending on the value of your order, upon arrival of your package, additional customs tax may apply depending on your country's customs processing. You (the receiver) are responsible for this fee.

Please note : Due to updated customs regulations in the US, you should expect additional customs taxes.
When will I get my order?

We will work quickly to ship your order as soon as possible. Unless stated otherwise on the product page, we dispatch orders within three business days. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are handcrafted in our atelier in Istanbul. We value slow fashion and have a very diligent production process.

How much does shipping cost?

We currently only offer free shipping on domestic orders. For international orders, shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Where can I shop Baleint in person?

You can find our Pop Ups & Stockists page below. Any pop ups or available store locations will be announced there.

I pre-ordered an item, how long will my order take to arrive?

If a product is only available to pre-order, that's usually because it is a special edition item and the process varies. On the product page you can find all specific information about the product including the shipping dates.

Do you do wholesales?

Yes and no. Please contact us directly for more information on our wholesales.
Why can't I see the prices in my currency at checkout?

In accordance with our local laws and regulations, we list our prices in Turkish Lira (TRY), we often use a third-party currency converter app on our site for you to be able to quickly convert the prices to other more widely used currencies. If you are unable to see the converted prices, you can simply use an online converter or contact us for assistance.

We love to see our designs and your magical worlds collide. Tag @baleint and share your special moments with us!